RGO Intelligence
Chat, voice and text

AI Receptionist for Chat, Voice and Text

An AI answering service for every call, chat and text, day and night

A caller who reaches voicemail usually rings the next business instead. We set up an AI receptionist that answers every channel at once: phone calls, website chat and text messages, trained on how your business actually works. It books straight into your calendar, answers the questions you hear every day, qualifies new enquiries, texts back the calls nobody could take, and hands the conversation to a person the moment it matters.

  • 01

    Every enquiry answered in seconds, nights, weekends and busy hours included

  • 02

    Appointments booked into your real calendar while your team keeps working

  • 03

    The same handful of questions answered without your team repeating themselves

  • 04

    New leads qualified and followed up before they go cold

What we build

What it covers

01

Voice receptionist

Answers your line with a natural voice trained on your business: greets, answers questions, books, takes messages and transfers to a person when needed.

02

Website chat

A chat assistant on your site that answers visitors accurately, in your tone, and turns a browse into a captured lead or a booking.

03

Missed-call text-back

When a call goes unanswered, a friendly text goes out in seconds and keeps the conversation going where your customers already are.

04

Booking and reminders

Books against your real openings, sends confirmations and reminders, and handles reschedules. No phone tag, no double booking.

05

Speed to lead

A new form fill or enquiry gets a reply straight away, asks the qualifying questions your best salesperson would, and routes the hot ones to your team first.

06

Handoff on your rules

You decide what it handles and what a person takes. An upset customer, an unusual request or a big opportunity escalates at once, with the conversation attached.

What you get

What lands in your hands

Everything is built on your accounts and handed over with documentation. You own it from the first day.

  1. 1An AI receptionist live on your phone line, website chat and text number
  2. 2Trained on your services, hours, common questions, booking rules and tone
  3. 3Your calendar and CRM connected, so bookings and leads land where you work
  4. 4Written rules for exactly when a person takes over
  5. 5A record of every conversation, booking and captured lead
Questions

Asked before we start

  • Yes. It introduces itself honestly. What callers care about is an accurate answer and a booked appointment instead of voicemail, and anyone who asks for a person is handed over.

What would you hand over first?

Book a free 30-minute call about the work. You get an honest read on what we would build and a written quote.